Shipping and Returns

Shipping

All orders are shipped out within 1-2 business days.

We ship all orders through the United States Postal Service & the United Parcel Service. We are proud to offer all our customers free shipping via USPS First Class Package service on all US orders over $100. Once your order is finalized you will receive a confirmation email followed by another email which will provide a tracking number once your order has been shipped. 

Return Policy

We at Aura Pinecones want every customer to be 100% satisfied with every product we offer. We love that we are able to share these beautiful works of art with our customers.

We offer a 30-day no questions asked return policy on all of our products. If for whatever reason you are not completely satisfied with your Pinecone simply email us and we will provide you with a return shipping label.

In your email please provide your name, address, and phone number along with your reason for return and we will process your refund (minus shipping costs) as soon as we receive your shipment.

If you wish to cancel your order please email us immediately and we will be happy to stop your order as long as it has not been shipped.

*All wholesale orders are final. We will not accept returns or offer any refunds on wholesale orders.*