Warranty Info

To ensure that all of our customers are always 100% satisfied with their purchase we offer a Warranty on all of our Pendants! The warranty covers any defect due to a manufacturing or shipping error. If you ever experience any of this with your Pendant please feel free to Contact Us and we will do whatever it takes to make it right for you!

Please keep in mind as we explain in our Pinecone Care section it is best to avoid subjecting the pendants to temperatures above 120 degrees Fahrenheit. Like for example, leaving your pinecone hanging from your rear-view mirror. Also, it is best to avoid swimming and bathing while wearing your Pendant as well since this can affect the coating over time. These things are not covered under your warranty and will VOID your warranty as a result. For example, if your pinecone bursts open due to being exposed to extreme heat this is not covered under the warranty. However, we do offer you the opportunity to have it fixed or replaced at a discounted cost if a defect occurs due to an error on the user's part.